last updated 20 October 2026
Everything in the shop is a digital product you can download straight away, so I don't offer refunds if you simply change your mind.
Your rights
This doesn't limit your rights under the Australian Consumer Law. If a product is faulty, isn't as described, or doesn't do what it was sold to do, you're entitled to a fix, a replacement or a refund.
If something's wrong
- A download link doesn't work or a file is missing or damaged: email me and I'll send a working copy.
- You were charged twice for the same thing: I'll refund the duplicate.
- The product isn't what was described: tell me what's wrong and we'll sort out a fix or a refund.
How to ask
Email prodbyrebmusic@gmail.com with your order number and what happened. I'll reply within a few business days. Approved refunds go back to your original payment method.